Frequently Asked Questions
These are the most frequently asked questions.
If you have any questions, please contact us.
We only offer this option for approved customers.
Yes, also only for approved customers.
Yes, if you don't have a clean diesel can, we can lend you one.
All our machines use diesel and must be refueled using a dedicated diesel can to avoid contamination from other fuels.
Deposits are non-refundable under most circumstances, but we will try our best to reschedule your rental due to weather, disasters, etc. One exception is if we cannot deliver your machine for any reason.
No call-no show on the day of rental will be billed in full.
No call-no show on the day of rental will be billed in full.
A Rental Damage Waiver is an agreement between the rental company and the rental customer that limits the rental customer’s financial responsibility for loss or damage to rented equipment in exchange for a fee, subject to the terms and conditions of the rental agreement and any applicable state law.
- Collision
- Overturns
- Earthquake
- Theft
- Fire
- Tornado
- Flood
- Vandalism
- Hail
- Wind
- Misuse or abuse
- Exceeding rated load capacity
- Wear and tear
- Mysterious disappearance
- Improper maintenance
- Mechanical breakdown
- Ingestion of foreign objects
- Any damage to tires including punctures or blowouts
If your company has insurance that would cover the loss of the machine, otherwise we require customers to purchase the damage waiver.
If you choose to use your insurance, a copy must be uploaded to your account prior to delivery, and Blue Dog Equipment must be listed as additionally insured.
If you choose to use your insurance, a copy must be uploaded to your account prior to delivery, and Blue Dog Equipment must be listed as additionally insured.
